Claims Services
FARR provide complete and comprehensive claims support to all our clients. We understand the needs of our client and endeavour to tailor our service to meet your needs.
You will be provided with a dedicated Claims Manager who will be able to handle all your claims and offer relevant technical advice to enable your insurance claim to be considered as quickly as possible.
The benefits of the FARR Claims Service include:
- Our Building Repair Network (BRN) and Claims Management Unit (CMU) - providing a building repair solution for your residents using a unique contractor network and complementary supply chain service
- Claims Forums - led by your dedicated Claims Manager the forums are designed to look at a number of specific claims and examine in detail, identifying ways in which the handling of subsequent incidents can be improved, leading to fewer claims and less cost to you
- Claims Online - all clients have access to an online claims management system accessible 24/7. You can clearly view how a claim is progressing, claims data for transfer strategies, assess whether your insurance programme is providing value for money and identify risk control opportunities
- Claims Training - we will provide all necessary training in the use of Claims Online and are committed to providing training to your staff in respect of the Woolf protocols, claims mitigation and provide quarterly claims analysis reports
Claims Services
FARR provide complete and comprehensive claims support to all our clients. We understand the needs of our client and endeavour to tailor our service to meet your needs.
You will be provided with a dedicated Claims Manager who will be able to handle all your claims and offer relevant technical advice to enable your insurance claim to be considered as quickly as possible.
The benefits of the FARR Claims Service include:
- Our Building Repair Network (BRN) and Claims Management Unit (CMU) - providing a building repair solution for your residents using a unique contractor network and complementary supply chain service
- Claims Forums - led by your dedicated Claims Manager the forums are designed to look at a number of specific claims and examine in detail, identifying ways in which the handling of subsequent incidents can be improved, leading to fewer claims and less cost to you
- Claims Online - all clients have access to an online claims management system accessible 24/7. You can clearly view how a claim is progressing, claims data for transfer strategies, assess whether your insurance programme is providing value for money and identify risk control opportunities
- Claims Training - we will provide all necessary training in the use of Claims Online and are committed to providing training to your staff in respect of the Woolf protocols, claims mitigation and provide quarterly claims analysis reports